Welcome to Plumex — a regulated crypto wallet with a built-in Visa card. This guide walks you through everything you need to get started in minutes.
📸 [SCREENSHOT: Plumex home screen overview]
What is Plumex?
Plumex is a regulated crypto custodial wallet that lets you:
✅ Hold and manage multiple cryptocurrencies
✅ Spend crypto with a linked Visa card anywhere in the world
✅ Withdraw crypto as cash in 150+ countries via MoneyGram
✅ Swap between crypto assets instantly in-app
✅ Send and receive crypto on 8 blockchain networks
Step 1 — Download the app
Plumex is available on iOS and Android.
📸 [SCREENSHOT: App Store / Google Play buttons]
Step 2 — Create your account
Sign up using one of three options:
📧 Email — enter your email, get a one-time code, confirm
🍎 Apple — sign in with your Apple ID
🔵 Google — sign in with your Google account
📸 [SCREENSHOT: Sign-up screen with login options]
Step 3 — Complete KYC verification
To unlock all features, verify your identity: App → Profile → Verification.
You will need a valid government-issued ID and a selfie. Approval takes up to 48 hours (usually minutes).
📸 [SCREENSHOT: KYC verification screen]
Step 4 — Fund your wallet
Go to App → Wallet → Deposit, select your preferred network, and send crypto to your personal deposit address.
📸 [SCREENSHOT: Deposit screen with wallet address and QR code]
Step 5 — Activate your card
Go to App → Card → Activate. Your card balance is tied directly to your wallet — no manual top-up needed. Spend anywhere Visa is accepted.
📸 [SCREENSHOT: Card activation screen]
FAQ
Who can use Plumex? Citizens and residents of EEA countries and Ukraine. See Where is Plumex available? for the full list.
Is my crypto safe? Yes. Plumex is a licensed custodian — your assets are held securely and segregated from company funds.
How long does KYC take? Usually a few minutes, up to 48 hours in rare cases.
Still have questions? Chat with us — we're here 24/7.