Send crypto from your Plumex wallet to any external address. Withdrawals are processed on-chain and are irreversible — always double-check the address and network before confirming.
How to withdraw — step by step
Step 1 — Go to Withdraw
App → Wallet → Withdraw
📸 [SCREENSHOT: Wallet screen with Withdraw button]
Step 2 — Select asset and network
Choose the cryptocurrency and the network to send on. Make sure the recipient's address supports this network.
📸 [SCREENSHOT: Asset and network selection]
Step 3 — Enter address and amount
Paste the recipient's wallet address and enter the amount to send.
📸 [SCREENSHOT: Withdrawal form with address and amount fields]
Step 4 — Review fees and confirm
The app shows the network fee (gas) before you confirm. This fee goes to the blockchain network — Plumex does not charge any withdrawal fee.
Review all details carefully, then tap Confirm.
📸 [SCREENSHOT: Withdrawal confirmation screen with fee breakdown]
Fees
Fee type | Amount |
Plumex withdrawal fee | None — free |
Blockchain network fee (gas) | Varies by network and congestion — shown before confirmation |
Requirements
✅ KYC must be completed
✅ Wallet balance must cover the withdrawal amount plus network fee
FAQ
How long does a withdrawal take? Most withdrawals are confirmed within minutes. Bitcoin can take up to 30 minutes depending on network congestion.
I sent to the wrong address — can it be reversed? Blockchain transactions are irreversible. Plumex cannot recover funds sent to the wrong address. Always verify the address before confirming.
My withdrawal shows as "pending" for a long time — what should I do? Check the transaction status in your history. If it's been over an hour with no update, contact support with your transaction ID.
Still have questions? Chat with us — we're here 24/7.