🔶 Swaps are temporarily unavailable. We're working on bringing them back — this article describes how swaps work once they're re-enabled. If you try to swap right now, it won't go through; nothing is deducted from your balance.
Plumex lets you exchange one cryptocurrency for another directly in the app — no external exchange needed. Swaps are near-instant and available 24/7 (once re-enabled).
How to swap — step by step
In the main menu, tap Swap
Select the asset you want to swap
Select the asset you want to receive
Enter the swap amount
Tap Continue to review
Check the Exchange Rate shown, then confirm the swap
Tip: you can also start a swap from a specific asset's page by tapping its swap icon — that asset is pre-filled as the one you're selling, you just pick what to receive.
Fees & limits
| Details |
Fee | From 0.5% of the swapped amount, already included in the Exchange Rate shown before you confirm |
Speed | Near-instant — usually a few seconds |
FAQ
Which pairs are available? The full list is shown in the app under Swap. We regularly add new pairs.
My swap failed — are my funds safe? Yes. If a swap fails, your funds are not deducted. You can try again — the rate may have shifted slightly between attempts.
Can I swap fiat to crypto? Swaps are between crypto assets. For cash-to-crypto, see Cash In — Deposit Cash to Your Wallet.
Still have questions? Chat with us — we're here 24/7.