The Plumex card lets you spend your crypto balance at any merchant worldwide that accepts Visa. No top-up needed — your card is directly connected to your wallet.
📸 [SCREENSHOT: Plumex card visual — front of card]
How it works
When you make a purchase, the equivalent amount is automatically converted from your wallet at the current rate. You pay in local currency — Plumex handles the conversion.
📸 [SCREENSHOT: Card spend flow — wallet → conversion → payment]
Getting your card
Step 1 — Order the card
App → Card → Order Card
Physical card delivery takes 5–10 business days.
📸 [SCREENSHOT: Card order screen]
Step 2 — Activate
Once the card arrives: App → Card → Activate
📸 [SCREENSHOT: Card activation screen]
Step 3 — Set your PIN
Set your PIN at any ATM or POS terminal on first use.
Limits & fees
Default limit | |
Daily spending | $5,000 |
Single transaction | $2,500 |
ATM withdrawal | $500/day |
Card payment fee | 1.5% conversion |
ATM withdrawal fee | $2 flat + 1.5% |
Monthly fee | None |
All fees are shown before you confirm any transaction.
Managing your card
Card blocked? Go to App → Card → Unblock. If unblocking fails, contact support.
Lost or stolen card? Block it immediately from the app, then contact support to order a replacement.
Want a higher limit? Contact support — limit increases are reviewed on request.
FAQ
Can I use the card before KYC is complete? No — KYC must be approved before card activation.
Which currencies can I spend in? Any currency — the app converts from your crypto wallet automatically.
Which crypto assets can I spend? BTC, ETH, USDT, BNB, and other major assets in your wallet. The asset with the highest balance is used first, or you can set a preferred spending asset.
Is there a virtual card? Yes — virtual card is available immediately after activation for online payments.
Still have questions? Chat with us — we're here 24/7.