Plumex Support

If you don't need physical cash, you can receive your Cash Out straight to your card through the Monobank app — no branch visit needed.

Tap "Payoneer, Western Union and others"

Enter the Transaction ID you received in the Plumex app

Confirm the details and tap Receive

1. Open the Monobank app
2. Tap Other payments
3. Tap "Payoneer, Western Union and others"
4. Select MoneyGram
5. Enter the Transaction ID you received in the Plumex app
6. Confirm the details and tap Receive

___________________________________________________________

Still have questions? Chat with us — we're here 24/7.

How to receive your Cash Out straight to your card through Monobank, no branch visit needed.

Receive Cash Out via Monobank

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