Plumex Support

If you don't need physical cash, you can receive your Cash Out straight to your card through the PUMB app — no branch visit needed.

Enter the Transaction ID you received in the Plumex app

Confirm the details and tap Receive

1. Open the PUMB app
2. Tap "Top up"
3. Select MoneyGram
4. Enter the Transaction ID you received in the Plumex app
5. Confirm the details and tap Receive

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Still have questions? Chat with us — we're here 24/7.

How to receive your Cash Out straight to your card through PUMB, no branch visit needed.

Receive Cash Out via PUMB

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