Plumex Support

If you don't need physical cash, you can receive your Cash Out straight to your card through the PrivatBank app — no branch visit needed.

Swipe down and tap "International payments"

Enter the Transaction ID you received in the Plumex app

Confirm the details and tap Receive

1. Open the PrivatBank app
2. Swipe down and tap "International payments"
3. Select MoneyGram
4. Enter the Transaction ID you received in the Plumex app
5. Confirm the details and tap Receive

___________________________________________________________

Still have questions? Chat with us — we're here 24/7.

How to receive your Cash Out straight to your card through PrivatBank, no branch visit needed.

Receive Cash Out via PrivatBank

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