Plumex Support

You can add your Plumex Card to Apple Wallet (iOS) or Google Wallet (Android) and pay with your phone anywhere contactless payments are accepted.

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In the Plumex app, go to Card and copy your card details (card number, expiry, CVV — flip the card to see them)

Tap Add Card, then choose Debit or Credit Card

Verify the card — once verified, it's added to Wallet

1. In the Plumex app, go to Card and copy your card details (card number, expiry, CVV — flip the card to see them)
2. Open Apple Wallet
3. Tap Add Card, then choose Debit or Credit Card
4. Enter the copied details manually
5. Verify the card — once verified, it's added to Wallet

You can start this from two places in the app: the big Add to Apple Pay button under your card, or Card → Manage → Add to Apple Pay.

Tap Add to Wallet, then choose Payment card

1. In the Plumex app, go to Card and copy your card details (card number, expiry, CVV — flip the card to see them)
2. Open Google Wallet
3. Tap Add to Wallet, then choose Payment card
4. Enter the copied details manually
5. Verify the card — once verified, it's added to Wallet

Same two entry points in the app: the button under your card, or Card → Manage → Add to Google Pay.

See <a href="https://help.plumex.io/en/articles/16191924-apple-pay-google-pay-card-won-t-add">Apple Pay / Google Pay — card won't add</a> for troubleshooting steps.

Why do I need to enter the details manually instead of one tap? This is the current provisioning method for Plumex Card — Apple/Google Pay require verifying the card this way rather than an automatic "push" add.

Can I use my card without adding it to Apple/Google Pay? Yes — Plumex Card is virtual, so its card number, expiry, and CVV (visible in the app under Card) work directly for any online purchase or app that accepts card payments. Adding it to Apple/Google Pay is only needed for tap-to-pay with your phone in physical stores.

How to add your Plumex Card to Apple Pay / Google Pay

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How to add your Plumex Card to Apple Pay / Google Pay

Apple Pay (iOS)

Google Pay (Android)

If adding the card doesn't work

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